Optimize Your Game
Operations with
Comprehensive 24×7 Support

From real-time monitoring to expert incident management, Zumidian ensures your online games run smoothly around the clock.

Comprehensive Game Operations

In today’s fast-paced gaming industry, ensuring that your online games are always available, responsive, and performing at their best is critical to your success. At Zumidian, we provide a holistic approach to game operations outsourcing. Whether you’re dealing with real-time incident management, monitoring latency across global networks, or making data-driven decisions through operational analytics, we’ve got you covered 24x7x365.

Tailored Solutions for Game Publishers

Our services are designed to meet the unique challenges of game publishers, combining cutting-edge tools, specialized expertise, and around-the-clock support. With our full-stack coverage, we can monitor and resolve issues at every layer of your game infrastructure, ensuring maximum uptime and seamless performance for your players. From managing unexpected incidents to optimizing your game’s operational efficiency, Zumidian works as an extension of your team.

Flexible, Sealable Partnership

As your trusted partner, we offer flexible, month-to-month agreements with no long-term commitments, giving you the agility to scale as needed. Let us handle the operational complexities so you can focus on what matters most—creating exceptional gaming experiences for your players.

our services

Incident Management

Maximize Uptime with Proactive Incident Management

Our incident management services are designed to keep your game online and accessible, no matter what challenges arise. We provide 24x7x365 monitoring and customized service agreements to ensure your game is always running smoothly. Our full-stack coverage includes everything from hardware and OS to the application and game itself.

Ping Monitoring System

Ensure Global Game Performance with Our Ping Monitoring System

Our Ping Monitoring System spans over two dozen nodes worldwide, tracking latency and packet loss to address lag issues. By rerouting players away from network problems via your hosting partner, we ensure a smoother and more enjoyable experience for your global player base.

Operational Analytics

Drive Data-Driven Decisions with Operational Analytics

With real-time dashboards and expert data interpretation, our operational analytics service provides the insights you need to optimize your game’s performance. Whether it’s tracking player behavior or system health, we turn raw data into actionable intelligence for your team.

White Labeling Services

Seamless White Labeling for Your Brand

We offer a comprehensive white labeling service, seamlessly representing your brand in all communications. Whether through support, social media, or other channels, we act on your behalf, ensuring a consistent and professional presence. You might already be interacting with us without even realizing it, as we provide this fully integrated service for many of our clients.

Legacy Game Management

Focus on Innovation While We Manage Your Legacy Games

Do you have older games that still generate revenue but distract your teams? Our legacy game management service offers comprehensive monitoring and resolution solutions, allowing your team to focus on new projects while we handle the operational needs of your existing games.

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