Live Operation CenterClick To Learn More
Who Can Use ZumidianClick To Learn More
Benefits Of Using ZumidianClick To Learn More
Cost BenefitsClick To Learn More
Live Operation Center
Fully staffed, 24 hours a day, 7 days a week, 365 days a year
Our Live Operations Center provides around the clock coverage for your games and applications, regardless of where you are hosted or what type of game you have. Your game's uptime is our number 1 priority. With over 15 years of experience across Mobile, PC, MMO, Console and Social platforms (including most game engines and middleware), there is no lengthy on-boarding time or trying to explain what is important for gamers!
Our expert staff handles all of the operational work, from adding new servers to deploying game update, freeing up your staff to focus on other tasks such as adding new features and reducing the need for your staff to be on-call.
You are experts in ensuring your game is amazing and caters to your player's needs. We're experts in ensuring your game remains accessible to your players all day, every day.
Who Can Use Zumidian
You are a new entrant in a market and want to move fast without having to look for people and building a team to handle live operations.
You already have some revenue streams but you don’t have any dedicated live ops team.
Your game is mature, and you don’t want to invest too many internal resources to maintain it, but you want to keep the revenue stream and reduce overheads.
If you are a large company with an existing live operations team, you might be interested in testing a market you are planning to penetrate without having to allocate internal resources to do it.
Benefits of using Zumidian
We handle the operational work, allowing you to focus on other value-added tasks such as new product features and improving user experience.
We provide you increased uptime which improves your revenue, credibility and retention.
Our 24x7x365 coverage removes the need for your staff to be on call thus more productivity during working hours.
Our Live Operations Team acts as part of your company without the burden of having to hire staff. Our team members have the technical expertise to provide all levels of support you might need.
Using Zumidian for live operations is cheaper and more flexible than building your own team:
Our teams are immediately operational without going through a long learning curve and onboarding only takes a few weeks.
There is no long-term investment due to hiring the needed manpower. If your game is not performing as expected, you can terminate our contract within a month while if you had hired staff, it would take more time and would be far costlier.
We provide 24x7x365 coverage of your games at a fraction of the cost of doing it internally.